Shipping policy
SHIPPING POLICY
Thank you for shopping with Al Faiz Aromatics.
We strive to process and deliver your orders as quickly and efficiently as possible.
Order Processing
• All orders are processed within 1-2 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During high-demand periods, processing times may be slightly extended.
Shipping Time
• Maharashtra: 2-4 business days
• Rest of India: 3-7 business days
• Remote locations: 5-10 business days
Delivery times are estimates and may vary depending on courier availability and location.
Shipping Charges
• Free Shipping on eligible orders as displayed on our website.
• Standard shipping charges may apply to orders below the free shipping threshold.
• Shipping charges are calculated and displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp to track your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Al Faiz Aromatics is not responsible for delays or losses caused by incorrect addresses or contact information provided by the customer.
Delivery Delays
While we work with trusted courier partners, delivery delays may occur due to:
• Weather conditions
• Natural disasters
• Public holidays
• Courier operational issues
• Other circumstances beyond our control
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of the expected delivery date.
Email: alfaizaromatics@gmail.com
Phone: +91 9422618913
International Shipping
Currently, Al Faiz Aromatics ships only within India.
Contact Us
For any shipping-related questions, please contact:
Al Faiz Aromatics
Email: alfaizaromatics@gmail.com
Phone: +91 9422618913